If you think you or someone you know has experienced a hate crime, there is a variety of support options available to both students and staff.
For Students
- Wellbeing and Inclusion Support Team
- University can feel challenging at times, and you don’t have to face it alone. The Wellbeing and Inclusion Support Team are there to support you every step of the way. Arrange to speak with them — they will take the time to listen, understand your situation, and help identify the support that’s right for you. They can also guide you through your options and help connect you with the most appropriate services, ensuring you have the support you need to succeed and feel confident throughout your university journey.
- Student Counselling and Mental Wellbeing - the team offer a range of support and advice for students who are experiencing stress, anxiety or other mental health issues.
- Your School. Students can talk to their Personal Development Tutor.
- Edinburgh Napier Students’ Association (ENSA) ENSA employs a team of professional advisers to provide one-to-one advice to Edinburgh Napier University students. It’s a free and comprehensive welfare rights and education service. They can offer information, support and advice with signposting and referral to more specialist services.
- Residence Life team. If you are a student in our accommodation, all of the residences have a team of Student Accommodation Officers and Resident Assistants (RLA’s) living in-house. This team can be an important source of guidance and support for students.
For staff
- People Team. If you are a member of staff the People Team will be able to identify the support that’s available for you.
- Trade unions There are two trade unions that represent staff at the University: Unison and the EIS.
- Health Assured. Health Assured is the provider of the University's Employee Assistance Programme (EAP), helping colleagues to balance their work, family, and personal lives. The service is available 24 hours a day, 7 days a week, 365 days a year through its confidential counselling, legal, and information telephone helpline. Employees also have access to an online health portal, which includes live chat support,as well as the Wisdom app.
Other sources of support
True Vision offers guidance on reporting hate crime and hate incidents. If you do not wish to talk to anyone in person about the incident or wish to remain anonymous, there is an online form for reporting hate crime; you can report non-crime hate incidents to the police to try and prevent any escalation in seriousness.
Victim Support provides victims with free and confidential emotional and practical assistance and information about the criminal justice system. Trained volunteers and staff deliver this assistance throughout Scotland. There is a Victim Support office in every local authority area.
Tell MAMA supports victims of anti-Muslim hate and is a public service which also measures and monitors anti-Muslim incidents.
Community Security Trust (CS) helps those who are victims of anti-Semitic hatred, harassment or bias.